Bidder Help
Pickup Information
Auction purchases are picked up at our Dixon, California location during the standard pickup hours below.
Pickup location & hours
529 North Adams Street
Dixon, CA 95620
Tuesday & Wednesday: 11 AM–5 PM
Friday & Saturday: 11 AM–5 PM
No appointment is needed during these hours.
Pickup deadline
For standard Monday-closing auctions, winning items must be picked up no later than 5:00 PM the following Saturday unless the auction or lot states a different deadline.
Before you arrive
Have your invoice or bidder name available on your phone or in print, and bring a valid government-issued photo ID in case staff need to verify you. For large items, measure first and arrive with an appropriate vehicle, straps, blankets, dollies, and enough capable help, since buyers should be prepared to load their own purchases.
Payment & release
A valid card is required before bidding, and your invoice total is charged to the card saved on your bidder account once your wins are finalized. Merchandise is released after your payment status is confirmed. Adding or replacing a card may show a small verification authorization from your bank.
Buyer’s premium and tax
Invoices include the winning bid amount plus the applicable buyer's premium, sales tax, and any other charges disclosed in the auction terms. A 12% buyer's premium is standard unless an auction specifically states otherwise.
Before you leave
Verify that you received the correct lot numbers and quantities before leaving. If an item is missing or materially different from the listing, tell staff before you go whenever possible.
If you cannot pick up on time
Submit an extension request through our Contact Us page before the applicable pickup deadline. Extensions are not automatic and are valid only if Discount Depot Auctions approves them. If no extension is approved, the original pickup deadline remains in effect, and unclaimed items may be handled under the applicable auction terms.
Questions before pickup?
Use our Contact Us page, or email support@discountdepotauctions.com. Include your name, auction, invoice number if available, and the lot numbers involved.