Frequently Asked Questions

Create an account, save a valid card, and accept the current auction terms. When the auction is open, you can bid on published lots.

No. Your account carries across the site. If the terms change, you will be asked to accept the current version before bidding.

You must be at least 18 and able to enter a binding purchase agreement.

Yes. A valid authorized card must be saved to your account before a bid can be accepted.

No. Saving or replacing a card is not an auction purchase. Square securely stores the card for future card-on-file payments. If you win, your finalized invoice is charged to the saved card. We do not store full card numbers or CVV codes.

A lot is one item or a group of items sold together under a single lot number. Review the title, photos, and description so you know exactly what the bid covers.

Current Bid is the visible leading price. Next Bid is the minimum amount the system will accept at that moment, based on the bid increment.

Your maximum is the most you are willing to pay. It stays confidential. The system raises the public bid only as needed against competing bids, up to your maximum. If another maximum is already in place, the price can jump immediately to the amount required to compete.

The maximum recorded first has priority.

No. Once a maximum is accepted, it can only be increased.

No. Accepted bids are binding and there is no bidder-side retract or delete function. If you believe a technical or account error occurred, contact us immediately.

Use your Wishlist to save lots. My Bids shows the current bid, your maximum, the closing time, and whether you are Winning or Outbid.

Lots are scheduled to close 30 seconds apart. If a bid is accepted with two minutes or less remaining, that lot resets to two minutes. Each later qualifying bid resets that lot again, and other lots keep their own closing times.

After the lot closes and finalizes, it appears in My Wins and on your invoice.

Invoices are in your account under Invoices once the lots are finalized.

A 12% buyer's premium plus applicable sales tax, unless an auction states otherwise.

Your finalized invoice is charged to the card saved on your account.

Your invoice shows the tax applied to that transaction based on the applicable tax rules and your approved tax status.

Submit your certificate under Account > Tax Exemptions. It must be reviewed and approved before it can be applied to eligible unpaid invoices.

Pickup is at 529 North Adams Street, Dixon, CA 95620. Hours are Tuesday & Wednesday: 11 AM–5 PM and Friday & Saturday: 11 AM–5 PM.

No, not during standard pickup hours.

Bring your invoice or bidder name, ID if requested, an appropriate vehicle, and enough help or equipment for large items. Buyers should be prepared to load their own purchases.

Contact us before pickup if someone else will collect your order so we can confirm the authorization needed.

Contact us before the pickup window ends. Storage or alternate pickup is not guaranteed, and unclaimed items are handled under the auction terms.

Shipping is planned but is not yet a standard option. A lot must be marked Shipping Available; otherwise it requires pickup in Dixon.

A condition grade is a cataloging summary, not a warranty. Review the Condition Guide, photos, description, and lot-specific notes. Unless testing is specifically stated, functionality has not been verified.

Yes. Reference images may be used to identify a product, but actual-item photos and lot notes control the condition you are bidding on.

No. Retail or MSRP figures are reference points only and are not a guarantee of market or resale value.

Auction sales are final. If you believe an item materially differs from the listing, tell staff promptly, preferably before leaving pickup, so we can review it.

Tell staff immediately. We will verify the lot and inventory and resolve the missing item before pickup is completed.